Frequently Asked Questions
1️⃣ What is imax.gg?
imax.gg is a digital store offering games, subscriptions, and digital applications with fast delivery and secure payment methods.
2️⃣ How will I receive my order?
Digital products are delivered immediately after payment confirmation via:
- The order page on the website
- Your imax.gg account
3️⃣ How long does delivery take?
Delivery usually takes just a few minutes. In some cases, it may take between 5 and 30 minutes depending on the product.
4️⃣ What payment methods are available?
We offer multiple secure payment methods depending on the customer’s country. All payments are processed through encrypted systems to protect your data.
5️⃣ Are the products original?
Yes, all products sold on imax.gg are 100% original digital products.
6️⃣ Can I request a refund?
Due to the nature of digital products, refunds are not available after delivery. However, our support team is available to assist with any issues.
7️⃣ What should I do if I didn’t receive my order?
Please contact our support team through the support page or email with your order number, and we will resolve the issue promptly.
8️⃣ Do you provide customer support?
Yes, imax.gg provides customer support to help with any order or activation-related issues.
9️⃣ Do you offer wholesale purchases?
Yes, we offer special pricing for wholesale buyers. Please contact us for more details.