Privacy Policy
At IMAX Wholesale, we are committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using IMAX Wholesale, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in several ways:
Information You Provide Directly:
- Account registration information (name, email address, password)
- Profile information (company name, phone number, billing address)
- Payment information (credit card details, billing address)
- Communication preferences and settings
- Customer support requests and inquiries
- Feedback, reviews, and testimonials
- Information provided through contact forms
Information Collected Automatically:
- Log data (IP address, browser type, pages visited, time and date of visit)
- Device information (device type, operating system, unique device identifiers)
- Cookies and similar tracking technologies
- Usage analytics and interaction data
- Location information (if you permit it)
- Search history and product preferences
Information from Third Parties:
- Payment processors and financial institutions
- Third-party authentication services
- Analytics and marketing partners
- Business partners and vendors
How We Use Your Information
We use the information we collect for various purposes:
Service Delivery:
- Creating and managing your account
- Processing transactions and payments
- Delivering products and services
- Fulfilling orders and providing customer support
- Sending transactional communications (order confirmations, shipping updates)
Marketing and Communication:
- Sending promotional emails and marketing materials
- Personalizing content and recommendations
- Conducting surveys and collecting feedback
- Notifying you about service changes and updates
- Communicating important security and policy information
Business Operations:
- Improving our website and services
- Analyzing usage patterns and trends
- Conducting research and analytics
- Preventing fraud and ensuring security
- Complying with legal obligations
- Enforcing our terms and conditions
Personalization:
- Customizing your experience
- Recommending products based on preferences
- Improving search functionality
- Optimizing product offerings
Data Security
Your security is a top priority for IMAX Wholesale. We implement comprehensive technical, organizational, and administrative measures to protect your personal information against:
- Unauthorized access and disclosure
- Alteration, loss, or destruction
- Accidental or unlawful processing
Security Measures Include:
- Industry-standard SSL/TLS encryption for data transmission
- Secure password storage using encryption algorithms
- Regular security audits and penetration testing
- Access controls and user authentication
- Data encryption at rest and in transit
- Firewalls and intrusion detection systems
- Employee training and access restrictions
- Regular software updates and patches
While we implement strong security measures, no system is completely secure. We recommend you protect your account credentials and report suspicious activity immediately.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
You may request deletion of your information at any time, subject to legal obligations.
Your Rights and Choices
Access and Transparency:
- You have the right to access your personal information
- You can request a copy of data we hold about you
- We will provide clear explanations of our processing activities
Correction and Deletion:
- You can update or correct your information
- You can request deletion of your data (right to be forgotten)
- We will comply within legal timeframes
Data Portability:
- You can request your data in a portable format
- You can transfer information to other services
Marketing Preferences:
- Unsubscribe from promotional emails
- Manage communication preferences
- Opt-out of certain data processing activities
Cookie Management:
- Control cookies through browser settings
- Opt-out of tracking technologies
- Manage preferences for analytics
Sharing of Information
We may share your information with:
Service Providers:
- Payment processors
- Hosting and analytics providers
- Customer support platforms
- Marketing and email service providers
Business Partners:
- Affiliated companies
- Strategic partners
- Resellers and distributors
Legal Requirements:
- Government agencies and law enforcement
- Court orders and legal proceedings
- Protection of rights and safety
- Fraud prevention and security
We do not sell your personal information to third parties for marketing purposes.
Third-Party Services
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services before providing your information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
International Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices:
Email: privacy@imaxwholesale.com
Mailing Address: IMAX Wholesale, 123 Commerce Street, New York, NY 10001, United States
Response Time: We typically respond within 30 days
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent notice on our website. Your continued use of our services indicates acceptance of the updated policy.
Last Updated: December 24, 2025
