1. Business Model & Intellectual Property
1.1 Nature of Business: imax.gg is an independent digital retailer specializing in direct-to-consumer and wholesale B2B digital gaming products, subscription licenses, and digital access services. imax.gg is not an open peer-to-peer marketplace. All products offered are sourced, fulfilled, and supported directly by our team.
1.2 Trademarks & Intellectual Property: All product names, logos, brands, and registered trademarks (such as Microsoft, Xbox, Sony, PlayStation, Nintendo, etc.) belong to their respective owners. Their use on this platform is solely for identification and compatibility purposes. imax.gg claims no official affiliation, endorsement, or sponsorship with these third-party companies unless explicitly stated.
2. Wholesale Program & Partner Accounts
2.1 B2B Wholesale Access: We provide exclusive bulk pricing to verified business partners ("Wholesale Partners"). Wholesale rates are strictly reserved for approved accounts and are not available to retail customers.
2.2 Qualification & Approval: To qualify as a wholesale partner, applicants must submit verifiable business details (e.g., store URL, business name, or monthly order volumes). imax.gg reserves the right to approve, reject, or revoke wholesale privileges at its sole discretion.
2.3 Minimum Order Quantity (MOQ): Wholesale orders are subject to minimum quantity or order value requirements, as detailed in the Wholesale Dashboard.
2.4 Client Support Responsibility: Wholesale partners purchasing products for resale are solely responsible for providing first-line technical support and guidance to their end-users.
3. Account Eligibility & Ordering
3.1 Accuracy of Information: You agree to provide accurate and current contact details for all orders. imax.gg is not responsible for fulfillment delays or failures resulting from incorrect information provided during checkout.
3.2 Compliance with Third-Party Policies: Customers and wholesale partners must abide by the End User License Agreements (EULAs) and policies of the respective gaming platforms. imax.gg is not liable for account actions taken by platform providers due to user non-compliance following successful delivery.
4. Digital Delivery & Usage Terms
4.1 Electronic Delivery: All digital assets (activation keys, subscription links, or automated fulfillment services) are delivered electronically via the user account dashboard, email, or automated API integrations for wholesale partners.
4.2 Operational Guidelines: For digital access or shared profile configurations, users must strictly adhere to the provided operational instructions. Altering core account credentials (such as passwords or recovery emails) without explicit authorization will immediately void all warranties.
5. Refund & Warranty Policy
5.1 All Sales Are Final: Due to the immediate, intangible nature of digital products, all sales are final once digital codes or access credentials have been generated and delivered.
5.2 Defective Items & Replacement: A product replacement or refund will only be issued if:
- The delivered product or key is proven defective at the time of delivery.
- Our support team is unable to resolve the technical issue or provide a working replacement within a reasonable timeframe.
6. Account Restrictions & Termination
imax.gg reserves the right to suspend or ban any retail or wholesale account immediately without prior notice for:
- Initiating unauthorized chargebacks or fraudulent payment activities.
- Leaking confidential wholesale pricing or proprietary operational processes to unauthorized third parties.
- Abusive behavior towards support staff or attempting to exploit platform infrastructure.
7. Amendments & Contact
We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting. For legal inquiries or Wholesale Account applications, please contact our support team through our official communication channels at imax.gg.